New York Digital Investment Group LLC (together with its subsidiaries, “NYDIG”) recognizes and respects your privacy. This Privacy Notice describes the types of personal information NYDIG obtains, how NYDIG uses that information and to whom NYDIG discloses it. “Personal information,” as used in this Privacy Notice, includes nonpublic personal information and any data that, either alone or when combined with other information we hold, identifies or could reasonably be linked to an individual covered by this Privacy Notice. If you are providing information to NYDIG on behalf of other individuals, such as your employees or clients, this Privacy Notice will be relevant to those individuals, and you should transmit this document to such individuals or otherwise advise them of its content.
By accessing and using NYDIG online services or using our services, you agree and consent to the collection, use and disclosure of your personal information as outlined in this Privacy Notice.
Information NYDIG Collect About You
NYDIG collects the following categories of personal information about you:
- Information that you provide, which may include your name, address, telephone number, email address, social security number [and any other ID] and other information you supply in connection with services provided to you;
- Information about your device and how you use NYDIG online services, such as your Internet Protocol (IP) address and/or domain, browser type and version, operating system, device type, mobile carrier and/or Internet Service Provider, the date, time and duration of your access, and the pages, buttons, images, links and forms you access. Collection of this data does not personally identify you; and
- Information you otherwise submit to us, such as through email and other means.
We may also obtain personal information on you from third parties, such as vendors, advisors and other business partners, and publicly accessible directories and sources.
How NYDIG Uses Your Personal Information
NYDIG uses your personal information primarily to provide the information, products or services you request, or to make you aware of other products and services offered by NYDIG. NYDIG does not sell or share your personal information to third parties for monetary consideration. However, we may disclose IP address or other personal information with third party advertising and marketing vendors in order to support our marketing activities, as described in more detail under the section titled “Cookies” below.
Below are the details of circumstances in which NYDIG may use personal information:
- Where necessary to perform services we have been contracted to perform or to take steps prior to entering into a contract, for example, to provide information you have requested or to respond to your questions;
- Where necessary for NYDIG’s legitimate business interests, including to operate and facilitate our business and services, verify your identity, communicate with you, improve, customize and measure NYDIG online services, undertake business management, planning, statistical analysis, market research and marketing activities, administer and maintain records, protect NYDIG’s rights and interests, ensure the security of NYDIG’s assets, systems and networks, prevent, detect and investigate fraud or unlawful or criminal activities, and enforce our terms of use and other agreements;
- Where required by applicable laws and regulations, including tax and fraud prevention laws; and
- Where necessary for the establishment, exercise or defense of legal claims.
Sharing Information in Connection with NYDIG Online Services
To provide NYDIG online services, we may share some of your information with service providers who are authorized to use your information only as necessary to support our business operations, such as those who provide data storage, payment, technology support and services, customer service, risk solution provision, analytics, fraud prevention, and marketing services. We may also share some of your information as otherwise permitted or required by law or as authorized by you.
How NYDIG Discloses Your Personal Information
NYDIG discloses personal information primarily to provide the products or services you request. NYDIG does not sell your personal information to third parties. Below are the circumstances in which NYDIG may disclose personal information to third parties:
- To service providers (including data storage, payment, technology support, customer service, risk, analytics, fraud prevention, marketing and professional service providers and consultants) who are required to protect the confidentiality of your personal information and to use it only for the purposes for which it is disclosed to them;
- To regulatory, self-regulatory, administrative or law enforcement agencies or other oversight bodies where we are required to share personal information;
- As authorized by you or your designated representatives or other authorized persons;
- In connection with a corporate transaction, such as a merger, acquisition, joint venture, financing or sale of company assets; and
- When disclosure is necessary or appropriate (1) to prevent harm or financial loss or in connection with an investigation of suspected or actual illegal activity, (2) to protect our operations, and (3) to establish and protect the rights, privacy, safety or property of NYDIG, our affiliates, you, and others.
Cookies
We may automatically collect certain information about the devices you use to access NYDIG online services, as well as information on how you interact with them, through cookies, web server logs, and other similar tracking technologies.
“Cookies” are small text files stored by your web browser that allow web servers to recognize the device used to access a website. A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies last longer and are used to recognize your device when you return. Web server logs are files that store the activity on a website. We use cookies and web server logs to manage your login session, help you move between websites in a smooth and secure manner, and gather information about the browsing activities of users in order to continually improve NYDIG online services. We do not link cookies to personally identifiable information.
You can change your browser settings to notify you of the cookies being set or updated and to block cookies. If you turn off all cookies, some features of NYDIG online services may not be available or function as intended.
We also may include tracking pixels and web beacons in email messages, newsletters and other electronic communications to determine whether a message has been opened and to analyze and personalize our interactions with you.
We use the following categories of cookies:
- Essential cookies: necessary for NYDIG online services to function and cannot be switched off by us.
- Performance, functionality and customization cookies: improve performance and functionality but are not essential. The information they collect is aggregated and anonymous.
- Analytics cookies: collect anonymous information that helps us understand how you use our services. We may use third-party analytics providers e g., Google Analytics, HubSpot, Webflow
The sharing of such information may constitute a “sale” or “sharing” of personal information under definitions set forth in certain state laws. Residents of certain states may have the right to opt out of having personal information shared for such purposes by clicking on the “Do Not Sell or Share My Personal Information” link or by contacting us. If you use different browsers, devices, or services you will need to opt out on each browser or device where you want your choice to apply. You may also be presented with a form field to provide your email address or other information so we may add it to an appropriate suppression list. We treat a Global Privacy Control signal from your browser as an opt-out request for that browser. We do not respond to Do Not Track signals, because there is no common standard for them.
Sending Your Personal Information Internationally
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using NYDIG online services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Notice.
How NYDIG Safeguards and Retains Your Personal Information
NYDIG maintains physical, electronic, and procedural safeguards reasonably designed to protect the confidentiality of your personal information, including encryption of information exchanged between your browser and NYDIG online services. Despite these measures, no such measures can guarantee security or protect against unauthorized activity. Please protect your passwords and devices. We will never email you to request your username, password or account information; if you receive a suspicious message that appears to be from NYDIG, please forward it to support@nydig.com. NYDIG may retain your personal information for such a period as permitted or required by any applicable laws or regulations and as permitted in accordance with the lawful purposes or legitimate interests outlined above.
California Disclosures
If you reside in California, please review our CCPA Privacy Notice, which supplements this Privacy Notice.
California’s “Shine the Light” law permits California residents to annually request and obtain information free of charge about what personal information is disclosed to third parties for direct marketing purposes in the preceding calendar year. We do not share personal information with outside parties for their direct marketing.
Keeping You Informed
NYDIG reserves the right to modify this Privacy Notice at any time. It is your obligation to review this Privacy Notice from time to time. By using our services and visiting NYDIG online services, you represent that you read, understand, and accept the terms of this Privacy Notice. Your continued use of NYDIG online services following the posting of changes means you understand and accept those changes.
Contact Us
Please contact us at info@nydig.com if you have any questions, concerns or complaints about this notice or the personal information we hold about you. To update inaccurate information, contact support@nydig.com.